Delivery Policy
Effective Date: 02-Feb-2024
Thank you for choosing Regift Wrap! Our Delivery Policy outlines the terms and conditions regarding the delivery of products purchased on our website. Please read this policy carefully to understand how we handle the delivery process.
1. Delivery Areas
Regift Wrap currently delivers to worldwide. If you are located outside our delivery areas, please contact our customer support for assistance.
2. Delivery Timeframes
Delivery times may vary based on your location, shipping method, and other factors. Please refer to our Shipping Policy for more information on processing times and delivery estimates.
3. Delivery Confirmation & Tracking
Once your order has been dispatched, you will receive a Delivery Confirmation email containing your tracking number(s). You can track your order using the provided tracking information.
4. Delivery Attempts
In case the delivery is unsuccessful due to the customer's unavailability, the carrier will make additional delivery attempts. After a specified number of unsuccessful attempts, the package may be returned to us. Customers are responsible for any additional shipping costs incurred for re-delivery.
5. P.O. Box Delivery
Please note that we do not deliver to P.O. boxes. A physical address is required for the successful delivery of your order.
6. Authority to Leave
Customers may provide authority to leave the package at the delivery address without a signature. This can be specified during the checkout process. Please be aware of the risks associated with leaving packages unattended.
7. Delivery Issues
If you encounter any issues with the delivery of your order, please contact our customer support team immediately. We will investigate and work to resolve the issue promptly.
8. Contact Information
If you have any questions about our Delivery Policy, please contact us at info@regiftwrap.shop or +852 9637 2252.